Purple Phone / account

Your account.
Your choices.

For help accessing, correcting or requesting deletion of your Purple Phone account data, contact us from the email associated with your account.

Contact account support ↗

What to include

Your Purple ID and the request you want to make. Account ownership may need to be verified. Never send your password or a verification code.

Deleting the app and deleting an account

Removing Purple Phone from your iPhone does not delete your account. State clearly if you want to request account deletion. Account, security or transaction records may need to be retained where required by law.

Emailing a request does not immediately delete an account. See Privacy for information about account and call data.